Dedicated Internet Access
Compare dedicated bandwidth on the terms that matter.
Review committed bandwidth, access design, installation timing and the actual supplier SLA before you decide whether DIA fits your business.
Why It Matters
Where shared broadband stops being good enough.
Shared access and busy periods
Shared access can be affected by local demand, depending on the network and plan. If a busy period disrupts important work, compare measured performance with a supplier-quoted bandwidth commitment.
Upload capacity for cloud work
Cloud backups, file transfers and video calls all use upload capacity. Compare the quoted upload speed with your concurrent workload rather than judging a connection by its download figure alone.
Check what the service agreement covers
Support commitments and service credits vary by plan and supplier. Compare the actual agreement, including exclusions and the process for claiming a credit, before treating a headline uptime figure as protection.
Latency sensitivity for VoIP and video
Voice and video are sensitive to latency, jitter and packet loss. Test the actual connection and equipment before attributing call-quality problems to the access circuit or choosing a replacement.
What We Arrange
Dedicated connectivity from quote to live circuit.
Dedicated fiber DIA
Fiber DIA can provide committed, often symmetrical bandwidth for cloud platforms, hosted voice and data-centre connectivity. The exact access design, throughput commitment, SLA metrics and remedies depend on the supplier proposal. We compare available options at your address and put those terms side by side.
Ethernet over Copper (EoC)
Where fiber is unavailable or requires a build, Ethernet over Copper may be worth asking suppliers about. Feasibility, speed, installation time and service commitments depend on the building and the specific quote. Compare the complete terms with fiber and broadband before choosing it.
Dedicated fixed wireless
Fixed wireless may be an option where wired access is unavailable or a build would take too long. Ask the supplier to confirm line of sight, capacity, installation timing and SLA terms for the exact site. If it will back up a wired circuit, verify the physical route and shared dependencies rather than assuming the paths are independent.
Support and escalation planning
Before ordering, establish who opens tickets, what evidence the supplier needs, how incidents are escalated and when a service credit may apply. We help compare those commitments and coordinate the implementation contacts. Ongoing monitoring or managed ticket handling must be agreed as part of the specific service arrangement.
When to Consider DIA
Four signals that a dedicated circuit is worth the conversation.
Your business runs on cloud platforms
If your team relies on cloud platforms throughout the day, assess measured performance, upload demand and the supplier commitments needed for that workload.
You run hosted VoIP or video conferencing at scale
If call quality is inconsistent or video calls drop, investigate the access circuit alongside the local network, equipment and application before choosing a replacement.
You connect to a data centre or co-location
For a data-centre connection, compare dedicated internet and private-circuit designs against the application, security and latency requirements for that path.
Your contract is approaching renewal
A renewal gives you a practical point to compare current terms with dedicated-access options available at your address, including installation charges and any early-termination costs.
How the Desk Works
Multi-carrier DIA sourcing, one desk.
We access dedicated internet options through authorized upstream partner relationships and source across available carriers at your address. The comparison covers circuit type, provisioned bandwidth, SLA terms, install timeline, and contract length — not just the monthly rate.
If you select a circuit, we coordinate the order, installation contacts and cut-over plan with the supplier. Confirm responsibility for ongoing monitoring, incident tickets and SLA claims in the agreed service scope. When you order through us, the supplier pays us a commission — we do not add a separate procurement fee.
If you are reviewing your full connectivity setup, see the business internet page for the full picture, including business fiber and internet failover.
FAQ
Straight answers on dedicated internet.
Get a dedicated internet quote.
Tell us your address, current setup, and bandwidth requirements — a SwitchU advisor will come back within one business day.