Business Fiber Internet
Symmetrical speeds, SLA-backed uptime, and a desk that navigates install timelines, building risers, and multi-carrier options — so you get the right fiber circuit, not just the first one available.
Why It Matters
Cloud backups, VoIP calls, video conferencing, and file transfers all consume upload bandwidth. Shared broadband is engineered for downloading — when your team is uploading, everyone feels it.
Cable and DSL circuits share capacity with neighbouring businesses and households. Performance at 9 a.m. on a Tuesday is not performance at 2 p.m. on a Friday — and a service-level agreement rarely applies.
A fiber build can take weeks to months depending on whether conduit and riser access exist. Businesses that discover this after signing a lease face a gap between move-in and connectivity.
In multi-tenant buildings, fiber has to travel from the street through the riser to your floor. That often requires landlord coordination, and not all buildings have existing conduit in place.
What We Arrange
Dedicated fiber gives your business its own strand — bandwidth is not shared with other tenants or subscribers. Speeds are symmetrical, meaning uploads match downloads, and the circuit comes with a service-level agreement that specifies uptime and response time. This is the right choice when your business depends on cloud applications, hosted VoIP, or large file transfers and the connection cannot afford to be unpredictable.
Lit fiber (also called carrier ethernet or metro ethernet) connects your office to a fibre-optic network already in place on the street and, in most downtown cores, already lit by multiple carriers. It is typically faster to provision than a fresh build and supports high-bandwidth, low-latency traffic between sites and to data centres. We identify which carriers have lit presence at your address and compare the terms.
Fiber to the premises means the fibre run terminates at your suite, not at a street-level cabinet. It is the cleanest, most future-proof architecture for a dedicated connection. We source FTTP options where available, explain the build process honestly — including realistic install timelines — and flag where it is not yet available so you can plan around that.
Getting fiber to your floor in a multi-tenant building means navigating riser rights, building management agreements, and sometimes conduit that does not yet exist. Our sourcing process puts these questions to the building early: which carriers have existing riser presence, whether conduit exists, and how to avoid the situation where fiber is at the street but weeks away from your suite.
When to Act
Moving workloads to the cloud increases your dependency on upload bandwidth and consistent latency. The internet circuit that worked fine with on-premise servers often does not.
Hosted phone systems require low latency and steady bandwidth in both directions. If you're adding seats or replacing a PBX, the underlying internet connection should be scoped at the same time.
A new office is the moment to choose fiber properly rather than inherit whatever the previous tenant had. Lead times for fiber mean starting the conversation before the lease is signed.
Shared broadband that was acceptable two years ago often degrades as the neighbourhood fills in or your team and cloud footprint grows. If performance has quietly gotten worse, a benchmark is overdue.
How the Desk Works
We access fiber options across available supplier channels through authorized upstream partner relationships. When you brief us on your address, headcount, and how you use connectivity, we benchmark what is actually available — not what one carrier is selling this quarter.
Once you choose a path, we handle the order, track the install, coordinate building riser access where needed, and manage the cut-over. When you order through us, the supplier pays us a commission — you do not pay more.
The parent business internet page covers the full range of connectivity types we source, including cable, fixed wireless, and failover.
FAQ
Tell us your address, current setup, and what you need from the connection — a SwitchU advisor will come back within one business day.