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Supplier reference

Find a starting point for your comparison.

Explore products for connectivity, business calling and customer service. Start with what your team needs, then compare the package, implementation and contract terms.

Connectivity

Zayo

Dedicated internet access delivered over fiber or Ethernet, with dedicated symmetrical bandwidth.

Questions for your comparison

  • Which locations are serviceable?
  • What installation work and lead time apply?
  • What SLA and route information can the supplier confirm?

Voice

RingCentral

RingEX combines business calling, messaging and meetings. RingCX is a separate contact-center offering.

Questions for your comparison

  • Which RingEX or RingCX package fits the requirement?
  • Which numbers and locations need porting?
  • Which integrations and add-ons are included?

Zoom

Zoom Phone provides cloud calling across devices, with call recording and integrations listed among its product features.

Questions for your comparison

  • Which calling plan and countries are needed?
  • How will existing numbers move?
  • Which recording and integration requirements need confirmation?

8x8

8x8 offers unified communications and contact-center products. Compare the required employee and customer-service workflows before choosing a package.

Questions for your comparison

  • Which users need business calling versus contact-center tools?
  • Which countries and numbers must be supported?
  • Which integrations, reporting and support terms belong in the quote?

GoTo

GoTo Connect is a cloud phone and unified communications product, with softphone, call-management and auto-attendant features.

Questions for your comparison

  • Which locations and call flows must be supported?
  • Which phones and numbers will be retained?
  • Which features require an add-on or separate package?

Dialpad

Dialpad Connect is a cloud business communications product. Scope employee calling separately from contact-center and sales requirements.

Questions for your comparison

  • Which teams and workflows need calling?
  • Which CRM or productivity integrations must be demonstrated?
  • Which package, number-porting and support terms apply?

Contact center

RingCentral

RingEX combines business calling, messaging and meetings. RingCX is a separate contact-center offering.

Questions for your comparison

  • Which RingEX or RingCX package fits the requirement?
  • Which numbers and locations need porting?
  • Which integrations and add-ons are included?

Five9

Five9 offers cloud contact-center products for inbound, outbound and digital customer engagement.

Questions for your comparison

  • Which voice and digital channels do agents need?
  • Which CRM integrations are required?
  • How many agents, supervisors and concurrent sessions must be supported?

8x8

8x8 offers unified communications and contact-center products. Compare the required employee and customer-service workflows before choosing a package.

Questions for your comparison

  • Which users need business calling versus contact-center tools?
  • Which countries and numbers must be supported?
  • Which integrations, reporting and support terms belong in the quote?

Compare around your requirements.

Tell us about your locations, services and timing. Supplier availability, features and commercial terms are confirmed for your project.

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