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Use Case

Review business internet before your next renewal.

Compare your renewal offer before deciding to stay, renegotiate or switch. Bring your contract dates, current bill and service requirements into one review, with supplier options assessed for your locations.

The problem

Why renewals tend to go badly.

Auto-renewal clauses with short notice windows

Check the agreement for the notice deadline, required notice method and what happens at the end of the term. Ask the supplier to confirm any unclear wording before making a decision.

No benchmark to negotiate from

Compare the renewal quote with equivalent options: access type, bandwidth, support, service levels, term and all recurring and one-time charges. A headline monthly price is only one input.

Services no longer matched to how the business runs

The contract written three years ago was sized for how the business looked then — headcount, applications, office footprint. If any of those have changed, the service may be over-provisioned, under-provisioned, or both.

Renewal dates scattered across vendors

Internet, voice, and security renewing on different dates with different notice windows means there is rarely a quiet moment to sit down and review all of them. Each one slips through individually.

How SwitchU helps

What a renewal review actually looks like.

Audit what you have and when it renews

We start with the services and agreements you choose to review. Record the end dates, notice requirements and renewal provisions shown in the documents you provide, and flag gaps for confirmation.

Check options for your address

Once we agree on the scope, we can request address-specific options through available supplier channels. Fiber, cable, fixed wireless and dedicated circuits may differ by site. Suppliers confirm quotes, availability and installation requirements before you choose.

Build the renewal calendar going forward

Record confirmed end dates, notice deadlines and review reminders together. Flag missing dates for supplier confirmation so your team knows what still needs attention.

Give you the position to renegotiate or switch

Whether you stay or switch, compare the written offers and contract terms. We help coordinate supplier next steps, installation requirements and the transition plan. You approve the option and terms; suppliers confirm delivery requirements.

Common triggers

When businesses typically start this review.

Before the notice deadline

Find the deadline in your agreement and allow time for quotes, supplier checks and any installation work.

After a bill increase notice

Compare the proposed rate and terms with the current agreement and suitable alternatives before agreeing.

After an outage or performance problem

A reliability incident is a natural moment to ask whether the current provider is still the right fit.

When the business changes size

Headcount growth, a new office, or a shift to hybrid work all change how much bandwidth and what type of connectivity the business actually needs.

When costs are being reviewed

Check whether the service level, contract term and total cost still fit your requirements.

When you just lost track

Gather the latest bill and agreement, then ask the supplier to confirm the term and notice deadline.

Prepare your comparison

Bring these details to the review.

  • Service addresses, current supplier and the connection used at each site.
  • Latest bill, agreement, renewal offer and any notice deadline you have confirmed.
  • Applications, busy periods and outages or support issues you want to address.
  • Required activation date, installation access and acceptable service overlap.
  • For each quote: monthly charges, setup and equipment costs, term, price changes and service levels.

Missing a document? Start with what you know. Keep unknown terms marked for confirmation rather than treating an estimate as a commitment.

Put your renewal options in one worksheet.

Compare your current offer with two alternatives on the same service, full-term cost and transition terms. Open the CSV in Excel or Google Sheets and make a copy for each service or site. For dedicated connections, check committed capacity, handoff, public IPs and written service-level terms when they apply. Mark missing details as unconfirmed and record their source. The worksheet does not calculate deadlines or costs for you.

Download the renewal worksheet (CSV)

Before you compare, ask your current provider for a written renewal offer and confirm the notice terms in your agreement.

Read the contract negotiation guide
Explore supplier products and comparison questions

Common questions

What businesses usually ask.

Get started

Plan your next renewal review.

Share what you know. We can confirm missing dates together during the review.

Renewal planner

Start with the dates you know.

Add the service and dates you know. Missing details can wait until the review.

Your current service

For several sites, enter the first location. We can confirm the rest together.

Contract dates

Optional. A notice deadline can be earlier than the renewal date; your agreement controls.

Where should we follow up?

Review your request

Service
Internet & Connectivity

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A SwitchU advisor reviews your request. Supplier pricing and availability require confirmation.